14 Day Return Policy and up to 6 Month Warranty

14 Day Return Policy and up to 6 Month Warranty

14 Day Return Policy and up to 6 Month Warranty

Frequently Asked Qustions

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Teljoy Easyfix is an extension of the Teljoy brand, designed to be your one-stop shop for high-quality, certified pre-owned products. Whether you are looking for home appliances or electronics, we offer the flexibility to rent or buy on your own terms.

Every item is rigorously inspected to ensure it meets our standards, giving you the freedom to choose the best solution to fit your life and your budget without the long-term pressure.

Getting the products you need is a simple, straightforward process designed around your convenience:
  1. Browse: Explore our wide selection of certified pre-owned home appliances and electronics on the website.
  2. Select: Choose the specific unit that fits your needs and add it to your cart.
  3. Grading: Ensure that you are happy with the product grading.
  4. Payment: For your convenience, we accept all major credit cards.
  5. Delivery: Once your order is processed, we handle the logistics and deliver the unit directly to your door.
  • Credit Card Payment: Pay the full amount via our secure online payment gateway for immediate ownership.
  • If you have any questions during the checkout process or need help with your payment, we have a dedicated team ready to assist you. You can reach out to our support agents for any queries regarding billing, payment methods, or transaction status.

Our team is here to ensure you have the best experience possible with your product. If you have any questions or require assistance, you can reach out to our friendly agents through the following channels:

Whether you need help with your order, technical support, or have a general inquiry, one of our dedicated team members will be happy to assist you.

To keep things moving quickly, please ensure your TV Licence is up to date. South African law requires us to verify a valid, paid-up licence before we can release any television.

If your licence isn’t active at the time of processing, don’t worry – we will provide a full refund for your purchase. We recommend double-checking your status with SABC before you buy to ensure a smooth delivery!