Teljoy Easy Fix (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Account login credentials (if applicable)

1.2 Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent
• Referring URLs
• Cookies and usage data

2. How We Collect Information

We collect information in the following ways:

• When you create an account
• When you place an order
• When you contact customer support
• When you subscribe to newsletters or marketing communications
• Automatically through cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manage your account
• Communicate with you regarding purchases or inquiries
• Provide customer support
• Improve our website, products, and services
• Send promotional emails (if you have opted in)
• Prevent fraud and ensure security
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Payment processors, delivery companies, hosting providers, and analytics services
• Business Partners: Where necessary to fulfill services
• Legal Authorities: When required by law or to protect our rights
• Affiliates: Companies under common ownership or control

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Remember preferences
• Analyze website traffic
• Improve functionality

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a regulatory authority

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.